After coming under new ownership this month, Specsavers’ store in Hull has announced a £150,000 investment into the region’s eye and hearing health.
The new director at Specsavers Hull has revealed details about what technology and service customers can expect following revamp. The investment into the store refurb includes the install of a brand-new test room alongside cutting-edge kit at the city centre store, which celebrates its 35th anniversary this year.
Its new directors say the investment will provide higher-grade optical and audiology technology for customers, to accommodate for post-lockdown demand.
Cutting-edge equipment will include a 3D scanning OCT machine, which will give the store’s specialists the ability to undertake Specsavers’ most advanced eye test to date.
The store says the machine will have the ability to detect retinal detachments, macular holes, macular degeneration, post-cataract complications and many other serious eye conditions among the town's residents.
The store’s new director, David Proudfoot, has overseen the recent takeover and investments, which will bring Hull Specsavers’ tech and services in line with his other store on Althorp Road and the new Cottingham store, due to launch later this year.
He says: ‘We’re making several changes to the customer’s journey in our stores – a whole refit across the business - which will ensure we have the same level of team expertise, kit and experience in place, to provide the best eye and hearing health care across Humberside.
‘Aside from the top talent in store, we’ve also expanded our Specsavers at Home service, providing domiciliary care for patients in the comfort of their own home.’
In line with the investment, the store is on the lookout for three resident optometrists to further bolster the team’s expertise and is calling for applications.
According to David, the investment will enable Hull’s optometrists and audiologists to provide cutting-edge care and support for customers, and he predicts the optimised services will help to support the overall eye and hearing health of the city’s residents.
He says: ‘An OCT scan helps us to view the health of people’s eyes in greater detail than ever before, by allowing us to see what’s going on beneath the surface.
‘With OCT, we can spot many underlying, sight-threatening eye diseases; sometimes up to four years earlier than traditional techniques, and we can spot signs of other diseases which affect the optic nerve and retina, like blood pressure problems and even brain tumours.
‘At Specsavers, we always strive to put the customer at the heart of everything that we do. That's why we can’t wait to welcome back the Hull community once our new services and technology are in place, so they can have a look for themselves at the investment made and so they can benefit from the array of advanced optical and hearing tech we’ve got at our disposal.’