National Digital marketing expert reveals guide to exceptional customer service online As more and more businesses move online, customer service is fast becoming an integral part of a business's online presence. From negative reviews to comments on social media, bad customer service can significantly hurt a brand if a customer chooses to air their grievances online. With this in By The Editor • 4 min read
National How businesses can promote sustainability using technology Sustainability is a growing trend in many industries, with energy consumption and financial savings as top motivating factors, and technology is available to assist with this. Businesses are becoming more aware of their carbon footprint, the impact technology and data storage have on this, and the need to have sustainable By The Editor • 2 min read
National Downing Street tree switch-on signals start of Christmas A 19-foot-tall Nordmann Fir has been lit up by the Prime Minister, signalling the start of Christmas. Bishops Offley Christmas Trees from Staffordshire provided the Prime Minister’s Christmas tree this year after winning Champion Christmas Tree Grower of the Year in an annual competition run by the British Christmas By The Editor • 2 min read
National Why installing the right warehouse flooring is crucial for your business Warehouses are a vital part of both the logistics and retail industries, particularly as the number of online shoppers continues to rise exponentially. Vast supplies of various items are required to meet consumer demand, and warehouses are needed to house these items while they are packed, sorted, and prepared for By The Editor • 2 min read
National How to manage personal debt Many people experience personal debts of different natures at various stages within their life. – not all of them necessarily negative. However, it can add a strain on mental health if you feel as though debts are piling up on you and you find it difficult to clear them. In this By The Editor • 3 min read
National Key strategies to grow a small business during a recession After a tumultuous past two years for small businesses, even the smallest increase in supplier or software cost or change in strategy can impact a company's profitability; every penny counts. Small businesses will face more economic certainty with reduced access to backup savings when compared to large firms. By The Editor • 2 min read
National Endless portfolio company rebrands Amscan International, a portfolio company of Leeds-headquartered private equity investor Endless, has rebranded as Wonder and announced a revenue target of £500m by 2026. The Milton Keynes-based designer, manufacturer, distributor, wholesaler and retailer of party products currently has a turnover in excess of £300m, which is up 40 per cent By The Editor • 1 min read
National A guide to health and safety for UK businesses Health and safety are one of the most important internal aspects of running a business today. In spite of the new and unique financial pressures being experienced by businesses of every stripe, newer businesses need to focus all the more on their internal structure and approach to safe work – but By The Editor • 2 min read
National Cutting costs as a small business With inflation running so high, it is understandable that businesses are looking to cut costs right now. Cutting costs can be a smart way to relieve financial pres-sure and improve your bottom line, but you must be careful when making cuts and avoid making any changes that could negatively affect By The Editor • 2 min read
National Mulgrave Estate completes pioneering wetlands project The award-winning Mulgrave Estate in the North York Moors has completed a pioneering £20,000 wetlands project which will enhance biodiversity and nurture wildlife on its land. The 15,000-acre estate has transformed some of its working farmland into wetland habitats which are now creating a brighter and safer future By The Editor • 2 min read
National Young professionals are inspired to conquer their careers Young professionals from across the region were inspired to tackle the challenges they face in their careers by Dave Bunting MBE, an Everest expedition leader and ex-British Forces mountaineering specialist. A guest of the Fresh Thinking Network, Dave spent many years as the chief training instructor of the Joint Service’ By The Editor • 1 min read
National Less than 10% of business owners have put plans in place to manage cashflow With the UK economy expected to be in a recession until at least the middle of 2023, many businesses are already feeling the pinch, with rising energy prices and the cost of living affecting the levels of disposable income from consumers and the spending habits of businesses. With this in By The Editor • 5 min read
