Yorkshire IT business appoints service delivery manager

IT services provider Integral IT has appointed Iain Kilner as service delivery manager as the North Yorkshire-based business continues to expand.
Iain has more than 30 years’ IT experience both at enterprise and SME level. Having started his career in technical positions, he went on to spend 13 years setting up and running his own Harrogate-based IT support business, Digital Media Infrastructure. Iain was also general manager of interactive digital signage platform SignStix in Leeds for two years.

Iain’s specialisms include network infrastructure, installation and support.

In his new role, Iain will be responsible for managing Integral’s team of engineers on a day-to-day basis and for enhancing customer service by acting as an escalation point for operational issues.

Jonathan Edwards, managing director explains: “Demand for the services of a reliable IT partner like Integral has really accelerated over the last year and having someone on board with Iain’s vast experience will help us to continue to expand, while also remaining customer-focused.

“Having known Iain for a number of years, we have great respect for one another and I am looking forward to having someone with a different perspective as we develop the business and pursue our aspirations in Yorkshire and beyond.”

Iain adds: “Integral is an ambitious business which is seeing rapid growth and with my extensive track record in telecoms and SME networking, I feel I can add knowledge and value. I am really enjoying being back in the IT world.”

Founded in 2006 by Jonathan Edwards, Integral IT provides complete IT support including IT consultancy, cyber security services and cloud hosting, to SMEs throughout Yorkshire.