Multitask Personnel, the Rotherham based specialist recruitment agency, has further expanding its growing team with the addition of Michelle Laing as the firms new Operations Support Manager.
The role has been created to identify areas for improvement in both the team and business efficiency – with a particular focus on the customer journey, service levels, HR, and staff training and development needs.
Reporting into the managing director, Claire Lee, the new role has been designed to offer day to day support across the entire business.
Claire comments: “As Mwe continue to grow, it’s essential we have the right people in place to not only service our customers but also to make sure the business is operating efficiently and progressing behind the scenes.
“Bringing Michelle in, who worked alongside me some 12 years ago when we were looking after London and Essex building and environmental services contracts, means we can break things down on a project by project basis to look at areas where we can improve.
“Michelle will be tasked with developing plans on how to utilise our recruitment software better, and as she gets to know the business, our team and customers she will then be able to fall in line with the longer term plans of getting more involved in the general running of the business.”
Michelle comments: “It’s an absolute pleasure to link up with Claire again and join the ever growing team at Multitask Personnel. Having developed a successful career with a leading global recruiter, and then as an in-house recruiter for a leading real estate developer, I’m looking forward to bringing this knowledge of processes into Multitask.
“We’ve just celebrated our 10th anniversary, which highlights how far the business has come in this space of time, but we now need to focus on the next 10 years and push to the next stage of development. We’re on the cusp of change; Claire has built up a great business and a fantastic brand, and now is the time to build on this and take it to the next level.”