Remote lending improves service for customers, including those affected by social distancing.
Leeds’ digital development specialist Ascensor has strengthened its relationship with home credit provider Morses Club, with the development of an app, enabling customers to manage their personal loans via their mobile phones.
The technology creates a remote lending facility for Morses Club, allowing them to serve their customers online, including those affected by lockdown and social distancing.
Andrew Firth of Ascensor explains: “Our progressive app means that the entire loan application process can be managed securely for Morses Club customers. Speed and convenience are important elements of the app, but we also had to pay close attention to the strict legal and regulatory requirements expected of responsible lenders.”
He adds: “We have worked very closely with Morses Club to develop a fully compliant loan application app. This means that customers have full understanding of their loan agreement and can provide their consent to the terms of the loan, before disbursement.”
The app processes customers’ loan requests by linking seamlessly and securely to third party agencies, including identity verification, credit data providers and the Faster Payments network, providing confidence that the loan details are confidential and secure.
Morses Club customers can choose to have their app-based loan paid into their bank account, or loaded onto the Morses Club Card. The PIN-protected card, supported by VISA, enables customers to spend their loan online or in-store with VISA retailers, as well as withdraw their cash, fee-free, at ATMs across the UK. The Card provides Morses Club customers with cashback rewards and offers through partner retailers.
The Morses Club app also enables customers to track their loan balance and card spending at a glance.